Catering

Your Experience, Our Signature

Our catering service offers freshly prepared dishes made from the highest quality ingredients to ensure a top-notch gastronomic experience for every client. Moreover, we understand that catering is not just a culinary experience but also a visual delight.

We take pride in our personalized approach, tailoring the menu to the specific desires and needs of each event. Whether you are organizing a private party, a business reception, or a wedding, our team of experts takes care of every detail, from creating unique menus to impeccable presentation. Our goal is to provide you with an unforgettable experience, where the love for food and attention to every guest are felt.

Gallery

Catering usluga hotela Santiny – izbor ukusnih i svježih jela
Catering usluga hotela Santiny – izbor ukusnih i svježih jela
Catering usluga hotela Santiny – izbor ukusnih i svježih jela
Catering usluga hotela Santiny – izbor ukusnih i svježih jela
Catering usluga hotela Santiny – izbor ukusnih i svježih jela

Santiny

CATERING SERVICE TERMS AND CONDITIONS

Please carefully read the following terms and conditions, as by using our services, you agree to them.

01

Order

1.1. Order Confirmation: All orders must be confirmed at least 3 days before the event date.

1.2. Minimum Order: The minimum number of guests is 10.

1.3. Changes and Cancellations: All changes or cancellations must be made at least 3 days before the event. Cancellation fees may apply.

02

Payment

2.1. Deposit: A deposit of 30 % of the total order amount must be paid upon confirmation of the order.

2.2. Remaining Payment: The remaining amount must be paid no later than the day of the event.

2.3. Payment Methods: We accept payment via credit card, bank transfer, or cash in EUR.

2.4. VAT: All prices include VAT.

03

Delivery and Setup

3.1. Delivery Time: Food will be delivered to the event location at least 15 minutes before the start or as per individual agreement.

3.2. Setup: Our team will ensure the food is set up as agreed.

3.3. Responsibility: We are not responsible for any issues that may arise after the food has been delivered and set up.

04

Hygiene and Food Safety

4.1. Hygiene Standards: All food and delivery preparations comply with the highest hygiene standards.

4.2. Allergens: The client must inform us of any allergies or special dietary needs of guests when placing an order.

05

Liability and Compensation

5.1. Damages and Losses: The client is responsible for any damage or loss of equipment rented for the event.

5.2. Compensation: We do not take responsibility for any damage or injuries that may occur during the event unless caused by our gross negligence or intent.

06

General Terms

6.1. Code of Conduct: The client and guests must adhere to respectful behavior towards our staff.

6.2. Unforeseen Circumstances: We reserve the right to cancel the service in case of unforeseen circumstances such as natural disasters, war, strikes, or similar situations.

07

Contact Information

For additional information and clarifications, please contact us at:

Phone: +385 1 8000 777 (reception)

Mobile: +385 91 594 4195 (event inquiries and arrangements)

Email (Sales): prodaja@santiny-hotel.com (event inquiries and arrangements)

Address: Dr. F. Tuđmana 5, Novaki – Sveta Nedelja, HR-10431

We appreciate your trust

You are welcome to schedule a meeting in person at Hotel and Restaurant Santiny. By using our services, you agree to the stated terms and conditions.